When “Marcy,” who has a disability, moved into a private apartment with her mother’s help, she had her emotional support dog with her. She later received a notice from her property manager saying that she had to pay a $500 pet fee. Although she notified the property manager that the dog was an emotional support animal and not a pet, she was still asked to pay the $500 pet fee.
“Lester,” a man in his 70s who had been renting his home for over 30 years, was surprised to receive a notice from his landlord saying he had 10 days to leave his home or else he would be evicted. His landlord claimed he owed $1,300, but Lester had always paid his rent on time. Afraid of losing his long-time home, made affordable to him through a federal rental subsidy, Lester came to JALA for help. Lester enjoyed the continuity of his home in a quiet neighborhood near his doctor’s appointments. He did not want to move.
“Becky” met the man of her dreams when she was 14 and he was 18. When she was old enough, they got married. But soon, things changed. First came name calling, which made her feel worthless. He told her he was the only person who would ever love her, and she believed it. Soon, Becky had to learn how to cover up bruises to more than her ego. She was in a nightmare she couldn't leave, because she had no money or work experience. And she had a baby.
“Jaquan,” who has a disability and lives in public housing, was having problems with the conditions of his apartment and that of his neighbor as the result of faulty air conditioning units. His own air conditioning unit filled up with mold and mildew, and his neighbor’s leaked down into his apartment through the ceiling and walls, causing further mold and mildew.
Navy veteran Brianna Rebecca Brown sought to reenlist in the U.S. Navy, but due to a Department of Defense policy for single parents, she was required to have a parenting plan and guardian for minor children while on deployment or mobilization. Specifically, the U.S. Navy Recruiter told Brown she was going to need a Single Parent Waiver to reenter the military. Her daughter’s father was listed on the child’s birth certificate, so the Navy required her to have an official document indicating she had the sole authority to make decisions for daughter, even though the father had not been involved in the child’s life.
“Jonathan” was displaced from his home after it was destroyed in a fire. Through his insurance, his family was placed in an apartment complex while they decide whether to rebuild or move. Jonathan has physical disabilities, including quadriplegia, so he needed a number of modifications to the new apartment, including a keyless entry door lock, a Wi-Fi-capable thermostat, and a door handle to replace the knob on his back patio door. Unfortunately, he and his wife were unable to get permission from the property management to make the necessary modifications to the apartment.
“Seth,” 20, came to JALA for help after receiving a final warning notice for his employer, which he knew was a precursor to his termination. Seth had been diagnosed at 15 with follicular lymphoma, a cancer that attacks white blood cells. Despite this debilitating illness, he manages to work full-time as a custodian for a company that contracts with large institutions. When initially hired, his employer was made aware of his disability, and in accordance with the Americans with Disabilities Act (ADA), he was provided with reasonable accommodations that allowed him to perform his position.
“Arturo,” who had stage 4 mesothelioma, came to JALA facing a foreclosure of his deceased mother's home. He was able to afford the mortgage payments, but first he needed to get the title to be transferred to his name. JALA attorney Carol Miller stepped in to handle probate on Arturo’s mother’s estate.
“Josie,” who lives in an apartment with her 4-year-old son, sought help from JALA after experiencing repeated problems with her apartment’s air conditioning unit. Josie’s son has multiple disabilities and is at risk if he becomes overheated. During the day in the summer, the temperature in her apartment would go above 85 degrees, forcing her and her son to leave until after 8 p.m. each day. Maintenance of the air conditioning unit is the responsibility of the property management, but the manager made only excuses and not the necessary repairs.
“Antonio” is a veteran with service-related disabilities who lives in low-income housing in Jacksonville and receives a monthly voucher payment from the Jacksonville Housing Authority that enables him to stay stably housed. In 2018 JALA attorney Adam Thoresen helped Antonio obtain a reasonable accommodation request to increase his housing voucher payment to enable him to afford his housing.
