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Contact JALA and JALA Locations

If you would like to contact JALA or submit an application for services, please contact one of our offices listed below. JALA currently has three offices:

Downtown Jacksonville
St. Augustine (St. Johns County Legal Aid)
Green Cove Springs (Clay County Legal Aid)

The client application intake hours for those offices are listed below. However, if you are unable to reach any of these offices, client applications are also accepted at many outreach facilities in the local area. Please contact JALA for more information about Outreach Locations.

Click here for client application intake hours if you are seeking help with an Immigration issue.
Click here for client application hours if you are seeking assistance from the Mental Health Advocacy Project.


Jacksonville Office
Serving residents of Duval and Nassau Counties

126 W. Adams St.
Jacksonville, FL  32202
(904) 356-8371 or (866) 356-8371 toll-free
(904) 356-8285 FAX

Through December 31, 2015, the Downtown Jacksonville Office will be closed two (2) Fridays per month:

2014: December 12 & 26
2015: January 2 & 16; February 6 & 20; March 6 & 20; April 3 & 17; May 1 & 22; June 5 & 19.

Applications are taken BY APPOINTMENT ONLY
Please call (904) 356-8371 or (866) 356-8371 toll-free, or stop by our office to schedule an appointment.

Providing Effective Communication for Clients who are Deaf, Hard of Hearing, or Deaf/Blind:

The Deaf/Hard of Hearing Legal Advocacy Program of JALA is designated to educate, advocate and litigate on behalf of, and to empower deaf and hard of hearing people in Northeast Florida. The program began in July 2006, and is housed in Jacksonville Area Legal Aid, Inc. in Jacksonville, Florida.

How does this program help deaf/hard of hearing people? We help in three main ways: Direct Legal Advocacy, Education and Collaboration.


How do you contact the Deaf/Hard of Hearing Unit? Call (904) 353-1320 V/TTY, Video Phone (904) 245-1041, or via email at sharon.caserta@jaxlegalaid.org.

Immigration clients are seen at the Jacksonville Office:

JALA has a special project, The Refugee Immigration Project, which is only able to help certain types of immigrants who have immigration cases – refugees, people granted asylum (asylees), Haitian/Cuban entrants/parolees, persons who have their green cards but originally were refugees/asylees/C-H entrants/parolees, Amerasians, Iraqi & Afghani Special Immigrant Visa holders and persons certified as victims of human trafficking.

Immigrants who have one of those statuses may come to the project’s offices on the 2nd floor of JALA between 8:30-5:00, Monday-Friday, or may call 356-8371, ext. 334.


St. Johns County Legal Aid (A branch office of JALA)
Serving residents of St. Johns County

222 San Marco Avenue
St. Augustine, FL 32084
(904) 827-9921 or (877) 827-9921 toll-free
(904) 827-9978 FAX

Walk-in Client Application Intake Hours:
8:30am - 5:00pm Monday-Friday

St. Johns County Legal Aid handles general civil cases for the poor, elderly, and disabled who live in St. Johns County (or whose cases are in St. Johns County), both in-house and through a joint pro bono program run by Legal Aid and The St. Johns County Bar Association. [Please note: Criminal Cases are handled by the Public Defender's Office.]


Clay County Legal Aid (A branch office of JALA)
Serving residents of Clay County

Located inside of the new Clay County Courthouse
825 N. Orange Avenue, Room 308
Green Cove Springs, FL 32043
(904) 284-8410 or (866) 284-8410 toll-free

Client Applications are accepted by appointment only.  Please call (904) 284-8410, extension 3006 or (866) 284-8410, extension 3006 to make an appointment.

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