If you would like to contact JALA or submit an application for services, please contact one of our offices listed below. JALA currently has three offices: Downtown Jacksonville, St. Augustine, and Green Cove Springs. The client application intake hours for those offices are listed below. However, if you are unable to reach any of these offices, client applications are also accepted at many outreach facilities in the local area. Please contact JALA for more information about Outreach Locations.
Click here for client application intake hours if you are seeking help with an Immigration issue.
Click here for client application hours if you are seeking assistance from the Mental Health Advocacy Project.
Jacksonville Serving residents of Duval County 126 W. Adams St.
Jacksonville, FL 32202
(904) 356-8371 or (866) 356-8371 toll-free
(904) 356-8285 FAX
General Walk-in Client Application Intake Hours:
Mondays & Thursdays: 8:30 a.m. - 11:00 a.m.
Please note that due to Staff and resource limitations, only the first 55 applicants
each day may be seen.
Immigration clients are seen at the Jacksonville Office.
JALA has a special project, The Refugee Immigration Project, which is only able to help certain types of immigrants who have immigration cases – refugees, people granted asylum (asylees), Haitian/Cuban entrants/parolees, persons who have their green cards but originally were refugees/asylees/C-H entrants/parolees, Amerasians, and persons certified as victims of human trafficking. Immigrants who have one of those statuses may come to the project’s offices on the 2nd floor of JALA between 8:30-5:00, Monday-Friday, or may call 356-8371, ext. 334.
ALL OTHER IMMIGRANTS SEEKING IMMIGRATION ASSISTANCE MAY APPLY FOR HELP THROUGH “GENERAL INTAKE” ON MONDAYS AND THURSDAY FROM 8:30 TO 11:00 AM.
However, immigration services are extremely limited (primarily referrals to pro bono attorneys), and JALA is NOT able to assist persons with Immigration Court/removal-deportation cases since those hearings are held in Orlando.
Please call (904) 356-8371, extension 334 for more information
Nassau County
Individuals residing in Nassau County who wish to submit an application for JALA services may do so by appointment at the Nassau County Council on Aging offices at 1367 South 18th Street, Fernandina Beach, Florida, 32034. Appointments are scheduled by the Council on Aging staff on the 2nd and 4th Wednesday of each month. Appointment times range from approximately 9:30 AM until 12:30 P.M. To schedule an appointment please call (904) 261-0701.
St. Johns County Legal Aid (A branch office of JALA) Serving residents of St. Johns County
222 San Marco Avenue
St. Augustine, FL 32084
(904) 827-9921 or (877) 827-9921 toll-free
(904) 827-9978 FAX
St. Johns County Legal Aid handles general civil cases for the poor, elderly, and disabled who live in St. Johns County (or whose cases are in St. Johns County), both in-house and through a joint pro bono program run by Legal Aid and The St. Johns County Bar Association. [Please note: Criminal Cases are handled by the Public Defender's Office.]
Clay County Serving residents of Clay County
Green Cove Springs, FL
(904) 284-8410 or (866) 284-8410 toll-free
Client Applications are accepted by appointment only. Please call (904) 284-8410, extension 3006 or (866) 284-8410, extension 3006 to make an appointment.
Outreach Location Serving Beaches residents only
Beaches Resource Center
Fletcher High school
700 Seagate Avenue
Neptune Beach, FL 32266
The BRC is located in the far Northwest corner of campus near the police trailer, past the basketball courts.
Client Applications are accepted by appointment only. Please call (904) 356-8371, extension 307 to make an appointment.
