Contact JALA and JALA Locations
If you would like to contact JALA or submit an application for services, please contact one of our offices listed below. JALA currently has four offices: Downtown Jacksonville, Northside Jacksonville, St. Augustine, and Green Cove Springs. The client application intake hours for those offices are listed below. However, if you are unable to reach any of these offices, client applications are also accepted at many outreach facilities in the local area. Please contact JALA for more information about Outreach Locations.
Click here for client application intake hours if you are seeking help with an Immigration issue.
Click here for client application hours if you are seeking assistance from the Mental Health Advocacy Project.
Jacksonville
Serving residents of Duval County
126 W. Adams St.
Jacksonville, FL 32202
(904) 356-8371 or (866) 356-8371 toll-free
(904) 356-8285 FAX
Applications are taken BY APPOINTMENT ONLY.
Please call (904) 356-8371 or (866) 356-8371 toll-free, or stop by our office to schedule an appointment.
Immigration clients are seen at the Jacksonville Office.
JALA has a special project, The Refugee Immigration Project, which is only able to help certain types of immigrants who have immigration cases – refugees, people granted asylum (asylees), Haitian/Cuban entrants/parolees, persons who have their green cards but originally were refugees/asylees/C-H entrants/parolees, Amerasians, and persons certified as victims of human trafficking. Immigrants who have one of those statuses may come to the project’s offices on the 2nd floor of JALA between 8:30-5:00, Monday-Friday, or may call 356-8371, ext. 334.
ALL OTHER IMMIGRANTS SEEKING IMMIGRATION ASSISTANCE MAY APPLY FOR HELP BY CALLING (904) 356-8371 OR (866) 356-8371 TOLL-FREE.
However, immigration services are extremely limited (primarily referrals to pro bono attorneys), and JALA is NOT able to assist persons with Immigration Court/removal-deportation cases since those hearings are held in Orlando.
Please call (904) 356-8371.
Nassau County
Applications for assistance for individuals residing in Nassau County are taken by appointment only. Please call (904) 356-8371, ext. 313 or (866) 356-8371, ext.313 toll-free to schedule an appointment.. Nassau County residents are not required to come to our Jacksonville office to apply.
St. Johns County Legal Aid (A branch office of JALA)
Serving residents of St. Johns County
222 San Marco Avenue
St. Augustine, FL 32084
(904) 827-9921 or (877) 827-9921 toll-free
(904) 827-9978 FAX
Walk-in Client Application Intake Hours:
8:30am - 5:00pm Monday-Friday
St. Johns County Legal Aid handles general civil cases for the poor, elderly, and disabled who live in St. Johns County (or whose cases are in St. Johns County), both in-house and through a joint pro bono program run by Legal Aid and The St. Johns County Bar Association. [Please note: Criminal Cases are handled by the Public Defender's Office.]
Clay County
Serving residents of Clay County
Green Cove Springs, FL
(904) 284-8410 or (866) 284-8410 toll-free
Client Applications are accepted by appointment only. Please call (904) 284-8410, extension 3006 or (866) 284-8410, extension 3006 to make an appointment.
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